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The customer experience applied

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Express checkout is the answer of digital businesses to this problem. With this they aim in addition to reducing the steps of the process to improve convenience influence agility and above all complete more sales. This system allows the user to skip intermediate steps to go from shopping cart to payment. To do this you must have previously registered on the website and your data will be remembered or use an external payment platform such as paypal . to ecommerce is of vital importance for both brands and customers. And we are not referring only to the income obtained by the former but also to the satisfaction reported by the latter.

It is obvious that the customer experience in physical stores or online has a direct impact on the relationship between brands and customers. Satisfaction can translate into loyalty and in a booming environment like e commerce it is essential.The noise of the communication channel as Graphics Design Service a decisive factor in the customer experience ii continuation of the first part see . What is usability and how to get a “wow” moment on the internet according to the definition of usability of iso iec usability refers to the ability of software to be understood learned used and attractive to the user under.



Specific conditions of use. According to the definition of iso iec “usability is the effectiveness efficiency and satisfaction with which a product allows specific objectives to be achieved by specific users in a specific context of use.” In the first definition the user is specifically mentioned as a subject and delimits the inherent qualities to be tested regarding usability ease of understanding the instructions to obtain the result ease of learning and remembering for later use ease of use in necessary resources attractive in the second definition the analysis is specified in more global terms effectiveness achieving the objective.

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